Frequently Asked Questions
Everything you need to know about your luxury skincare journey.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information. Standard shipping usually takes 3-5 business days.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and gently used or unopened to qualify for a full refund.
Are RéVive products suitable for sensitive skin?
Yes, our Bio-Renewal Technology is designed to be effective yet gentle. However, we recommend performing a patch test or consulting with a dermatologist before starting a new regimen if you have highly reactive skin.
Do you offer international shipping?
Currently, we ship to select international destinations. Shipping fees and delivery timelines vary by country and will be calculated at checkout.
Are your products cruelty-free?
RéVive is committed to ethical practices. We do not conduct animal testing on our products or ingredients, nor do we ask others to test on our behalf.
How can I check the status of my order?
You can track your order by logging into your account on our website or by clicking the tracking link provided in your shipping confirmation email.